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Our Trusted International Tourism Certificates
We are working tirelessly to provide you with better service.
A peaceful holiday with safe tourism through our internationally recognized certificates, .
Alaiye Resort & Spa Hotel is waiting for you! Enjoy the Sea! Enjoy the sea with confidence! At Alaiye Resort & Spa Hotel, our safe beaches, where you can swim freely, are certified with the internationally recognized blue flag. For a better future We care about our nature and try to protect our future with our sustainability policy in order to reduce our carbon footprint. ISO 22000 - 2018 Certificate Our Food Safety Management System has been created, documented, implemented and improved by ensuring its continuity in accordance with food safety standard conditions. ISO 14001 : 2015 Certificate At Alaiye Resort & Spa Hotel, we attach importance to the principles of Environment and Zero Waste principles in order to control our wastes within the framework of sustainable development principles and to leave a clean, livable environment and a world to the future generations. ISO 9001 :2015 Certificate ISO 10002 - 2018 Certificate At Alaiye Resort & Spa Hotel, the places where guests may report their complaints and suggestions to the senior management and where they may write them are as follows: · "Survey Forms" given to our guests In their rooms, at the reception and at the guest relation desk; and in addition, before the check/out day The communication box, which is set up on our website for our guests to submit their complaints and allows the direct complaints to reach our management directly via info@alaiyehotels.com e-mail. As seen in the above-mentioned articles, the points where the guests can present their complaints and suggestions both during and after the stay have been identified. Zero Waste Certificate Our approach to resource and waste management based on circularity has been registered by the Ministry of Environment and Urbanization. We promote sustainable production and consumption habits and we support the efficient use of resources.
All internal and external stakeholders that may affect our company, including the activities of our organization and our Integrated Management System, have been evaluated by brainstorming technique, their importance level has been determined and recorded with the Identification and Monitoring of Parties Form. In case of a change in needs and expectations, this can be reviewed as a result of YGG meetings and revised if necessary.
Communication with Guests: